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2015 Volunteer Center Impact Report

The following data and charts are the result of the latest Volunteer Center Impact Survey administered from January-March of 2016. The goal was to capture and combine data from all volunteer centers in Wisconsin to generate a comprehensive, statewide picture of volunteerism.

In addition to the 2015 data, survey results from a 2012 Volunteer Center Survey conducted by Volunteer Wisconsin and a 2009 survey conducted by VCAW were found in the archives. That data is also represented where appropriate for comparative purposes.

The responding volunteer centers were similar in many ways. Over 85% offer online volunteer matching through Galaxy Digital’s Get Connected. 71% of volunteer centers serve as partners in community initiatives. 64% of volunteer centers organize recognition activities to spotlight volunteers. Over half offer nonprofit trainings. And everyone utilizes Facebook to connect more personally with volunteers. In fact, at least 14,939 Wisconsinites “Like” a volunteer center’s Facebook page.

But it also became apparent that volunteer centers offer differing, diverse services, too. Less than a third of volunteer centers offer training for volunteers to serve as ambassadors or volunteer leaders. Some centers rely heavily on internal volunteers to keep their doors open, but five centers report using them rarely, if at all (median was 22 volunteers utilized serving 20 hrs./each during the year). And although seven of the 13 responding volunteer centers facilitate a Business Volunteer Council, only five have a targeted strategy for the recruitment and placement of skills-based volunteers. Only three claim to be recognized by faith-based groups as a source for community engagement.

To download the report, click here

Why is this information important?

What you don’t track, you don’t value. One goal of this report is to encourage centers to quantify the diverse work being accomplished and share it with your boards, funders and your community. It also helps us identify gaps in our field, sparks new directions for growth and affirms our viability as nonprofits meeting the need for strong leadership around volunteer engagement.

Who can I contact for more info?

For questions or comments about the 2015 Volunteer Center Impact Report, contact Volunteer Wisconsin by reaching out to Shelly Kaiser at, 715-221-8406 or